Privacy Policy
Effective date: November 3, 2026
McDonough Water Damage Restoration ("we," "us" or "our") respects your privacy. This Privacy Policy explains what information we collect when you visit mcdonoughwaterdamagerestoration.us (the "Site") or contact us, how we use it and the choices you have.
Information We Collect
Information you provide. When you call us, send a message or fill out a form, you may share your name, phone number, email address, property address, details about the water damage and photos.
Information collected automatically. When you visit the Site, we may automatically collect basic technical information such as your IP address, browser type, device type, pages viewed and how you arrived at the Site. This is collected through cookies and similar technologies.
How We Use Your Information
- To respond to your questions and service requests
- To schedule and provide water damage restoration services
- To contact you by phone, text or email about your request
- To prepare estimates, invoices and records for your insurance claim
- To improve our Site and services
- To comply with legal obligations
How We Share Your Information
We do not sell your personal information. We share it only when needed to serve you or run our business:
- Service providers that help us operate, such as website hosting, analytics, scheduling, payment and email services. They may use your information only to perform services for us.
- Your insurance company or adjuster, when you ask us to work with them on your claim.
- Legal reasons, if required by law or to protect the rights, property or safety of our business, our customers or others.
- Business transfers, if our business is sold or merged.
Cookies and Analytics
The Site may use cookies and analytics tools, such as Google Analytics, to understand how visitors use the Site and to improve it. You can block or delete cookies in your browser settings. Some parts of the Site may not work properly without them.
Text Messages
If you give us your phone number, you agree that we may call or text you about your service request. Message and data rates may apply. You can reply STOP at any time to stop receiving text messages.
How We Protect Your Information
We use reasonable safeguards to protect your information. However, no website or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
How Long We Keep Your Information
We keep your information only as long as needed to provide our services, maintain business and insurance records, and meet legal requirements.
Your Choices
You can ask us to update or delete your personal information, or to stop contacting you, by calling us or using our contact page. We will respond within a reasonable time, subject to any records we are required to keep.
Children's Privacy
Our Site is not directed to children under 13, and we do not knowingly collect personal information from children.
Links to Other Websites
Our Site may link to other websites, such as government flood maps or utility pages. We are not responsible for the privacy practices or content of those websites.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new effective date.
Contact Us
If you have questions about this Privacy Policy, call (470) 745-9798 or visit our contact page.
McDonough Water Damage Restoration · McDonough, GA · (470) 745-9798